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Ilya Adler's ©1998 - 2006
So, You want to do business In Mexico
Beginning May, 2004, Ilya commenced a new column directed to those who are considering or are already conducting business with and/or within Mexico. The series will range from the specifics of "How to" to economic and business conditions and international trade/import/export issues.
This Month:
- About Number One
- You Owe Me One! Or
the concept of favors in Mexico and in the U.S.A.
- Mexotic Products
- Building Trust
- Elections and Business in Mexico
- Internet and Business in Mexico
- Inner and Outside Circles
- Sensitive Mexicans
- Racism and Business in Mexico II
- Racism and Business in Mexico
- Feeling Nuts in Mexico
- Mexico and Indirect Communication:
The Asian Factor
- Just the facts m´am, or will my hunch do?
Columns from the previous Business Mexico series, which terminated in 2003.
- Mexican Business Lunches
- - More than just a meal!
- The Importance of Team Building
- - How to achieve innovation and competitive advantage through focus groups.
- The Heavy Toll Of Culture Shock
- - Dealing with new surroundings often extends beyond simple assimilation into the realm of mental health
- Internal Customers
- - Try singing the 'Co-worker is always right' song
- ¡Ni modo!
- - In these uncertain times, being fatalistic might be more useful than striving to be in control.
- Be straight with me!
- - Are there benefits to the indirect approach?
- No Trust
- - Mexicans face problems when doing business with fellow Latin Americans
- El Buen Patrón
- - Mexican managers return to a tradition of paternalism
- Team work
- - Is it "all for one and one for all" or "everyone for themselves" in your workplace?
- Enjoying Life
- - Stopping to smell the roses could be could be good for your profits
- One at a time?
- - Whether you focus on one task or several at the same time, productivity is the goal .
- Mental Colonization
- - Internalizing foreign ideologies can be harmful to personal and cultural progress.
- Walking the Walk
- - Can teaching ethics increase business profits?
- Cultural hybrid
- - Mixing and matching the best aspects of two cultures can make your office a better place.
- Office Diplomacy
- - Resolving conflict in the office doesn't require the Midas touch, but being a good manager is absolutely necessary.
- Measure up!
- - Culture can often be the unseen variable in standardized measurements.
- Fear of Change
- - Without the proper planning, innovation can do more harm than good.
- Merger Mess
- - Healthy company alliances take time and resources, and a little something called "synergy".
- "El que no transa ..."
- Corruption is not just a government problem. Look at your own company first in the fight against graft.
- Culture Shock.
- Cross-cultural teams can boom or bust-it all depends on management strategy.
- Customer (lip) service.
- Don't rely on clichés when training your employees in customer relations.
- My Boss Is A Jerk!.
- What to do when you just can't get along with the powers that be.
- Train of Thought.
- Imported business methods don't always fit the Mexican market.
- Spotty training.
- By skimping on training, companies are paving the way toward expensive company losses
- Email Innundation
- When instant, all-too-easy communication gets out of hand.
- Between the Lines.
- Knowing what's important to your boss is key to writing reports.
- Nothing Personal.
- A good dose of diplomacy can't hurt when criticizing an employee's work performance.
- Double Standard
- Is applying different measuring sticks to different people fair?
- Creative thinking
- Discovering the creative artist within can give both managers and employees that extra edge
- Standard Procedure
- Should there be globalized standards on how we do business,
or should global managers be versed in how each culture works?
- Under Scrutiny
- The success or failure of a job interview can have
more to do with a manager's whims than a candidate's skills.- Home work
- Distance may make telecommuters' hearts grow fonder,
but sometimes managers feel as though they are losing control.
- Ready, aim, fire!
- No matter how a company handles its layoffs, managers get stuck in the middle.
- Let’s get physical
- What you say when you’re not talking could mean
the difference between making a charming—or alarming—impression.
- Risky business
- Perceiving and analyzing risks depends a lot on your cultural and historical viewpoint
- Marketing a la Mexicana
- Companies are finally tapping into the growing number
and purchasing power of Mexicans in the United States
- "Weirdos" Welcome
- A workforce that encompasses a variety of cultures,
work styles and ideas will be a powerhouse of innovation and change
- When in Rome ...
- Following local greeting practices while in Mexico will save time and a lot of misunderstandings.
- Power play
- One successful director shows that empowerment is the key to an effective workforce.
- Increasing equity
- More and more firms and institutions are learning that discriminatory practices just don’t pay.
- Pulling Together
- Cross-national teamwork promises greater efficiency,
but both sides must make major philosophical leaps.
- Meetings Halfway
- Anglo-Americans complain that Mexican meetings hardly cover anything on the agenda and last an eternity.
How much is achieved at staff get-togethers depends on your time frame.
- In the Dark
- Without reliable information, Mexican managers get in touch with their feelings.
- Double Standards.
- "When in Rome" is unacceptable policy when it comes to business ethics.
- Eye of the beholder
- What accounts for such wildly varying perceptions of Mexican job performance?
- "Family Affair":
- Confronted by the tough demands of foreign participation, the family firm must change.
- "New and Unimproved":
- Reluctance to change is a given in Mexican business, and why shouldn't it be?
- "Stuck In The Middle":
- Unaware of the challenges faced by U.S. managers in Mexico, the home office often makes unreasonable demands.
- "For The Sake Of Clarity":
- Too often, assumptions are unshared and must be spelled out.
Ilya Adler is a Professor of Business at USIU's Mexico City campus,
a Principal of Kochman Communications Consultants, and can be reached at:.
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