
johanson
/ Moderator

Jan 28, 2003, 5:12 PM
Post #7 of 9
(1329 views)
Shortcut
|
Re: [computerwizz] Does Jocotepec have a good internet connection?
|
Can't Post | Private Reply
|
I just pretend to be smart. I'm semi retired. I write "tech talk" for the Guadalajara Reporter. To help keep me smart I volunteer to sit at Lagunanet the local WISP, for a couple of hours most mornings and answer technical questions. I would be helping out at prodigy too, if they would have me. It's just that their tech folks are in Mexico City. The trouble is I can't answer every question the folks have, so I can't call myself an expert. I have to admit that I have become good friends with the folks at Lagunanet and although I try to be fair when I compare them with other ISPs, I am probably a little prejudiced. Most folks who phone or come in are really good. Every once in a while I meet that individual who knows almost nothing, but proclaims to be an expert, who will not listen and who gets very mad went I suggest that his assumption of what is wrong, just might be wrong. The usual topic is connectivity. The telephone lines are not always the greatest down here. The telephone modems placed in new computers are not always made for poor conditions. Often persons get cut off. Boy do some of them get mad when I suggest that just maybe it is not the fault of the ISP that they are being cut off. One guy 20 years my senior threatened to hit me when I suggested that just maybe he was being cut off because of what I mentioned above. He was just not going to leave until I turned some magical knob or switch so that he wasn't going to be cut off every 5 to 15 minutes. He was sure that it was the ISPs method to control the volume of customers. It didn't matter that this was low season and he never got a busy signal when he called in.
(This post was edited by johanson on Jan 28, 2003, 5:20 PM)
|