Papirex
Feb 15, 2003, 7:45 PM
Post #2 of 7
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I don't think that Sears in Mexico will honor a Sears USA warranty. They are two separate companies. Most, if not all, US branded businesses are separate companies from their US parent here. Sears, JC Penney, Walmart, Citibank, Sams Club, Costco, Etc.
I have used my Sears credit card in Mexico City, and here in Cuernavaca. For small transactions, it is a routine transaction. For a large purchase, it requires a credit approval from the issuing company. In our case, Sears in The USA.
We bought some furniture here on two occaisions last year, and a dishwasher. I can tell you that the Maytag dishwasher warranty had to be registered in Mexico. I had called Maytag in The USA to find out the best way to send in my warranty card. I was instructed not to send it to Them in The US, but to send it to a Mexican address.
It takes about an hour and a half to get credit approval from Sears in the USA for a large purchase at a Sears in Mexico. The furniture department manager here in Cuernavaca told me that is because they are in fact, two different companies.
I have been in to the automotive department here. I wasn't buying tires, so I did not really look at all the brands they had in stock. I did not notice any familiar brands of those I did see.
For a definitive answer, I think your best bet is to inquire at your local Sears store where you live. You probably won't get any answers at the sales counter in the tire department, I would ask at the customer service desk.
This has been my experience at Sears in Mexico. Maybe someone else has had a different experience.
Hope this helps, Rex
"The supreme happiness of life is the conviction that we are loved" - Victor Hugo
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