
chinagringo

Feb 18, 2012, 4:33 PM
Post #15 of 17
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Re: [johninajijic] Is there a Fedex office in Ajijic or Chapala ?
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I wasn't aware that shipping 4 to 8 packages per week with UPS made one a large volume shipper. When dealing with UPS either NOB or in Mexico, personal experience says that it isn't all that it is cracked up to be. All may be fine as long as you don't have a claim for damaged product. Last fall, we contracted for a package insured for $500 extra to be shipped from a UPS store in TX to our home in Albuquerque. Even with more than adequate packaging, they managed to somehow put a dent in a copper vessel sink. The hoops to jump through were endless and it probably took 60 days for them to complete the claim. Another situation that we are still dealing with has to do with three packages being shipped from Taos, NM back to the artist in Chiapas. Three boxes all addressed the same address but only one delivered to Chiapas. The other two boxes ended up being returned to Taos and one of those boxes was missing over half of the product. UPS Mexico and UPS US are both in denial . This started back in July and still isn't resolved. Regards, Neil Albuquerque, NM
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