Papirex
Feb 6, 2007, 1:07 PM
Post #5 of 6
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Re: [lakechapaladreamer] New dialing codes and Expanded Calling Party Pays for Mexican cell phones
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You will probably need to go to an Iusacell office to get the same plan we use. I don’t know if there is one near Ajijic, you will probably need to go to Guadalajara. You might want to check this link:
http://www.iusacell.com/ Click on the “cobertura” button at the top of the page to see their coverage area. Then click on the “nacional” button on the left hand side of the page that comes up. Then click on the map of Mexico that comes up to activate the control for the page, and double click on region 5. Ajijic is listed there.
I would advise double-checking with Iusacell to find out how good the service is in the lakeside area. I posted on a different forum today that my wife went to Ajijic and Guadalajara last month. I called her from Cuernavaca. The reception and voice quality when I called her in Guadalajara was very good.
When I called her in Ajijic it was the pits. The phone would ring in her aunt’s house, but she couldn’t hear me. She went outside and called me back. There was a lot of static, and the call was lost a couple of times. Maybe if I had also been in Ajijic the calls would have been of better quality, but I’m sure the problems were probably related to the location of the cell phone antenna tower. Of course I have no way of knowing if the last tower is located in Guadalajara, or another place between Ajijic and Cuernavaca. At least, using our plan, Telmex is out of the loop, and there is no extra carge for those calls, and none of our plan minutes were used.
If you are not fluent in Spanish, take someone with you that speaks Spanish if you go to an Iusacell office. It is rare to find someone that speaks English in one of their offices.
Iusacell uses CDMA technology. If you have your own phone you can use their services. If you need a new phone, one will be given to you if you are willing to sign a 1, 2, or 3 year contract. The longer the contract the better the phone you will be given. Iusacell also will replace your phone batteries at no cost to you when necessary.
My wife went in to get new batteries about six months ago. She was told that they did not make the model of phone she had anymore, and batteries were no longer available either. She was given a new camera phone, their best model.
I got a new phone from them a few months ago too. I had been using a phone I bought, not one of theirs. When I returned from my trip to America last July and got our cell phone bills, there were over a couple of Thousand Pesos worth of long distance calls made in the Guadalajara area using my phone number. That was over 2 hundred US Bucks. I was out of the country when they were made, and I had my cell phone with me. I went down to the cell phone company office, expecting a hassle to prove that I didn’t make those calls.
There are a couple of people there that know us, and they promptly removed the false charges, I didn’t need to show them my airline tickets to prove I was out of the country when those calls were made. They took my word for it that I had not been in Guadalajara in two years, and the phone was with me in The United States at the time the calls were made, and no one could have used it while I was gone.
The phone worked fine until the end of July, then I started getting the message that it was disconnected whenever I tried to use it. There is one young woman at the cell phone company named Bertha that knows us, and speaks fluent English, I knew she would be the best person for me to easily find out what had happened with my service.
I went in and talked to Bertha about the problem. She checked on her computer and said it was related to the problem with the false charges on my account. She told me that she would correct it, but it would be two or three days before my phone would be functional again. After a week the phone still was not functional. Bertha called me at home about that time, and told me that I would need to bring my phone in to her office, so she could reprogram it with a different phone number.
When I went in to see her, she explained that someone had cloned my old phone, and the only way that the IUSACELL Company could prevent it from being used again was to permanently disable that number. She also told me that I would need to sign a new contract, because the old contract needed to be voided. I wasn’t charged for the month that my phone was out of service; I never received a bill for it after July anyway.
My old contract was for the cheapest service they offer, I have less minutes per month than Doris does with her plan, I never use all my minutes. My contract was only for a six-month period. Bertha told me that she could give me a new phone if I wanted to sign a one, two, or three-year contract. When I asked her the price for those longer contracts, she told me my monthly cost would be the same as I have been paying, which is about $50 Bucks per month. She told me that with the one-year contract, they would give me a good phone. With the two-year contract, I would get a phone with more features, and with the three-year contract, I would get their best phone, all for the same monthly cost that I have been paying.
I told Bertha that I would like to get a phone the same as Doris has, it is an LG brand, model MX200, it’s a camera phone. I know that camera phones don’t usually take pictures of as good a quality as a regular digital camera, but if I have one it will always be with me, if I don’t have my regular digital camera on me. Bertha told me that it is their best phone, and it comes with the three-year contract, I had to pay a one-time fee of $100 pesos (less than $10 US Bucks) the next month. I could also get that same phone with a two-year contract, but I would have needed to pay a one-time fee of $399 pesos (less than $40 US Bucks). I told her I would sign the three-year contract. She asked me if I was sure I wanted to sign a contract for three years. I told her we have been with Iusacell for many years, we like the service, and we aren’t moving anywhere. Done.
I have enabled it online, and I receive our cell phone bills via Email. You can also opt for auto pay with a Mexican or US credit card.
In our area, we are delighted with Iusacell, There’s no way for me to tell how it will function in your area.
Rex
"The supreme happiness of life is the conviction that we are loved" - Victor Hugo
(This post was edited by RexC on Feb 6, 2007, 1:30 PM)
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