Jun 3, 2007, 2:24 PM
Post #11 of 11
I know I am replying to an old post here, but yesterday I received an Email from Skype that I have copied and posted below. There was some discussion about how long any pre-paid Skype-out credits would be usable until Skype deleted them last October.
I had been keeping a record of the last call I made so I could make another call to preserve any remaining credits. This is the first time that I have waited five months to make a Skype-out call, and the first time Skype has sent me an Email reminder.
Now that I know they will send me a reminder, I am not going to keep a record of when I made the last call, or worry about my precious six Bucks anymore.
Gotta go now, I need to call one of my kids in California to preserve my membership in the skinflint club.
============== THIS IS AN AUTOMATED MESSAGE, DO NOT REPLY ==============
Hi there (my full name was here),
It appears that you haven't used any of your Skype Credit for a while now. Skype expires inactive credit balances and you have 30 days left to take action to keep your credit.
Your account details:
Skype Name: (my user name was here)
Balance: USD 6.51
Expiry date: 2007-07-01
=== What to do to keep your credits? ===
Simple, here's a list of actions that will extend your credit account for another 180 days:
- Call a phone, even if the call lasts for just one second.
- Send an SMS message.
- Buy an avatar, picture or a ringtone to personalise your Skype.
- Purchase a SkypeIn number, Skype Voicemail or Gift Certificate.
=== What are the rules for Skype Credit expiry? ===
1. Skype Credit expires 180 days after your last credit purchase or action that used credit – e.g. SkypeOut call, SMS message.
2. Each purchase, call or SMS message resets the expiry time to 180 days.
3. Unfortunately, if you don't use your remaining credit we will expire the balance to comply with normal business accounting rules.
4. We don’t want you to lose your credit so we send reminder emails 30 days, seven days and 72 hours before your credit expires.
Once again, you have 30 days until your balance expires.
You can view your account details and previous purchases at: http://www.skype.com/go/myaccount
Until next time,
The people at Skype
== Getting help for Skype ==
While you cannot reply to this email, you can contact us through our Help section at http://www.skype.com/help for assistance. You can also visit our forums at http://www.skype.com/go/forum.
========================= PROTECT YOUR PASSWORD ========================
Skype or Skype Staff will NEVER ask you for your password via email. The only place you are asked for your password is when you sign in to the Skype application or our website. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser's address bar begins exactly like this --> https://secure.skype.com -- and that your browser is showing a little padlock symbol to indicate the secure connection.
It is just a machine sending and receiving these emails, so please don't reply. See our Help section at http://www.skype.com/help or our forums at http://www.skype.com/go/forum for more information.
"The supreme happiness of life is the conviction that we are loved" - Victor Hugo
(This post was edited by RexC on Jun 3, 2007, 2:34 PM)