Aug 8, 2004, 5:37 PM
Post #14 of 39
http://www.sears.com.mx/r1/index.asp Here is the link for sears in Mexico.
Be aware that Sears in Mexico is not owned by Sears in The U.S. They are affiliated, but they are two separate companies. You can use your U.S. Sears credit card in the stores here, but for some reason it takes a phone call to Sears in The U.S. to get an approval for a credit purchase. They can’t do it with a computer here in Cuernavaca. They only have one phone in the store here with the capability to do it. It usually takes about an hour to get an approval. That may differ in different cities in Mexico.
They don’t always have a full line of Kenmore appliances in stock, in fact they usually don’t have any. We did buy a Kenmore brand freezer there three years ago. We have also bought furniture from Sears twice, and a Maytag brand portable dishwasher there. We used our Sears credit cards each time. It is easier for us to use the credit card and pay the balance off over the Internet than it is to go to an ATM several days in a row to get enough cash for a big purchase. We have a Mexican bank account, but it can be a real hassle getting many businesses to accept a personal check, unless they know you very well.
I used to work for Sears many years ago, and Whirlpool used to manufacture all Kenmore branded appliances. I don’t think that is the case anymore. I used to always buy Kenmore brand appliances because Sears has such a great service, and parts division. You can buy a service manual for any appliance they sell, and buy, or order any part for them. I have never paid anyone to repair any big appliance. That may need to change here in Mexico.
I can give three pieces of advice when shopping for appliances in Mexico: 1. Forget brand loyalty. 2. Forget brand loyalty. 3. Forget brand loyalty. If the first three methods don’t work for you, forget brand loyalty and go shopping. Decide what features you must have in an appliance, and then shop on price, and price alone.
I wouldn’t worry about the voltage fluctuations here. In spite of what other posters have said, all electrical appliances manufactured anywhere have a tolerance for voltage fluctuations. It is usually listed on a metal tag, a sticker, or sometimes on the power cord. It usually says something like “Input 115-130 volts AC”, that tag may vary somewhat in the voltages listed. We also have a washer and dryer, White-Westinghouse brand, and a Admiral brand refrigerator. We bought all our major appliances in Mexico. We have nothing against Mexican branded stuff, but we were buying on price, and price alone. We have had good service with all our appliances, and no problems with the electrical voltages here.
I wouldn’t bring down an electric clothes dryer. Electricity is very expensive down here, and few houses in Mexico have 230 volt electrical service in them. You can usually have a 230 volt line ran to your house, but not always. In some areas 230 volt service is not available, and never will be.
Appliances do cost more in Mexico than they do in The U.S., but if you shop, shop, shop, (with no brand loyalty) you can narrow that gap. If you are in a hurry, you will most likely pay the higher price.
"The supreme happiness of life is the conviction that we are loved" - Victor Hugo
(This post was edited by RexC on Aug 8, 2004, 5:52 PM)