Jun 28, 2004, 11:39 PM
Post #9 of 23
OK, I couldn't stand it, I had to try logging on to the spanish site. It didn't have any effect on my english logon, it uses a different set of info to verify you including a password sent by Telmex, not chosen. I had that part backwards. The english site asks for the phone number of the bill you want to pay, your US phone number (more about that later) and your customer number. It's the customer number that you have to get from Telmex before you can pay online. The US phone number seems to be just a way to verify who is paying the bill. I used a US cell phone number and a friend in MX used her daughters number. I've never gotten a call from Telmex on my US number and I doubt it is used for anything but verification. Remember that the main purpose of the english site is to allow relatives or friends in the US to pay for a phone for someone in Mexico. It's another form of remittance.
The spanish site has a form to fill out. It wants the amount of the last couple of bills and some other info - I can't remember it all now. Then they send you an email authorizing you and giving you a password.
Unfortunately, when I logged onto the spanish site my bill was there but without any real detail. No numbers called or any of that, just the amount and the tax.
Anyway, hope this helps.
Jonna - Mérida, Yucatán