May 24, 2004, 3:04 PM
Post #13 of 16
An interesting thing happened this afternoon. I woke my laptop up from hibernation, and a box immediately popped up. It was from Norton telling me that my computer had the Netsky virus. It said Norton could not repair it. It did not say it had been quarantined.
This was quite a surprise, as Norton has been picking off all the Emails I had been getting containing that virus last week. As I was reading the information, a larger page opened up from Symantec. It said they have created a repair program to remove the Netsky virus from computers.
There was a link to download the repair program, FxNetsky.exe at: http://securityresponse.symantec.com/avcenter/fxnetsky.exe The instructions said to download it to the desktop, or a file that can easily be found, or to removable media, known to be virus free. Since the file is only 111 KB, I downloaded it to a floppy. I think it might be a good disk to have on hand if these attacks keep up.
There were elaborate instructions for Administrators of networks, but for home users it was pretty straightforward. After downloading the program, disconnect from the Internet. ME and XP users must disable System Restore. Run the removal tool from the disk. Restart. Run the removal tool again. ME and XP users re-enable System Restore. Go online and run Live Update. When I ran live update, I was a little surprised that some updates were downloaded. I have automatic updates enabled, and Norton usually keeps my antivirus program updated with all current updates.
The strange part of all this was that each time I ran the removal disk, I got the message at finish that the Netsky virus was not found on my computer. Better safe than sorry anyway. I feel a little better now, knowing that I have the removal disk in case of a real infection.
I don’t know if someone that does not use Norton anti virus can use the removal disk or not. When I downloaded it, I was not asked for my key code, or any other ID. Maybe Symantec interrogated my PC, I don’t know. It might be worth a try to download it for anyone using a different anti virus program if your own program doesn’t come up with a fix for removing this virus. If nothing else, running this program may give you peace of mind, knowing you do not have this virus.
I hope no one needs to use this info, but maybe it will help someone.
"The supreme happiness of life is the conviction that we are loved" - Victor Hugo