Forums > Specific Focus > Technical Mexico

Brian

Jan 30, 2004, 7:10 AM

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DirecTV in Central Mexico

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My wife's favorite channel is HGTV which she had happily been watching until yesterday. Now all we get is message "searching for signal". This also happens with CSPAN1. Anybody know whether DTV is changing transponders/footprints etc and whether the loss of channels is permanent? For obvious reasons, calling Customer Support is not an option. Of course we can switch to Dish but don't want to unless absolutely necessary. TIA.

Rolly

Jan 30, 2004, 8:34 AM

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Re: [Brian] DirecTV in Central Mexico

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The first thing to do is look at the dish. Is anything obstructing it? A tree limb, etc? Are there heavy clouds? You are very near the edge of the coverage area, so the slightest obstruction can block the weaker channels. I just went through this myself -- a small, innocent looking tree limb had grown enough to make trouble.

Rolly Pirate

Brian

Jan 30, 2004, 9:36 AM

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Re: [Rolly] DirecTV in Central Mexico

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Thanks, Rolly..no there are no new obstructions..someone else here in SMA has also lost only these channels so I think DTV must have made a change.

johanson / Moderator

Feb 15, 2004, 5:12 PM

Post #4 of 4 (782 views)

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Re: [Brian] DirecTV in Central Mexico

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I hope Rolly's solution works. If you have further problems or questions you can link to

http://www.lyngsat.com and look around. You should end up at

http://www.lyngsat.com/.../directvusa101.shtml

which gives you information about the satellites your system is looking at (101 W) It should tell you the Channel #s etc. You are actually looking at three closely placed satellites that are so close together that the standard size little dish can't tell that they are not looking at on dish. Sadly larger dishes, which are sometimes needed to get a strong enough signal in fringe areas, can differentiate between these three closely placed satellites. creating reception problems.

Sorry I didn't post this info earlier. Somehow I missed your post.