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kmetzger


Jul 13, 2015, 1:41 PM

Post #1 of 9 (6189 views)

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What to do about robocalls

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I've been bombarded with robocalls advertising something for the past ten days and was wondering if anyone knows if I can do anything about it. If I hang up, the call is repeated a few minutes later, so I started leaving the phone off the hook and no one can reach me. Can I go to the Ajijic Telmex office and file a complaint? If so, what would I tell them in Spanish?


(This post was edited by kmetzger on Jul 13, 2015, 1:42 PM)



DigYourself

Jul 14, 2015, 3:32 AM

Post #2 of 9 (6131 views)

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Re: [kmetzger] What to do about robocalls

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You could look into a phone that can block calls.

We use Vonage and they now allow us to block calls as well.


Aaron+

Jul 14, 2015, 2:37 PM

Post #3 of 9 (6067 views)

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Re: [kmetzger] What to do about robocalls

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Similar to the No Call registry of the FTC in the USA, Profeco offers a do not call registry; see http://repep.profeco.gob.mx/ for "landlines" and cellphones.


addtocart

Jul 14, 2015, 2:51 PM

Post #4 of 9 (6060 views)

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Re: [Aaron+] What to do about robocalls

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I registered my phone number in January and still get 5-10 calls a day. I went on that website and verified that my number is in the system. Better than nothing, I guess. Maybe without registering I would get 20 calls a day. I took a peek at the FAQs on the site and at the bottom is a section about how businesses can purchase the list to make calls that "are not marketing calls". Interesting.


Lilmsmaggie


Jul 15, 2015, 8:50 AM

Post #5 of 9 (6014 views)

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Re: [kmetzger] What to do about robocalls

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I would imagine that Telmex can do very little if anything to stop the calls. They're a real PITA wherever you happen to live.

You could ask them if they have a plan that includes Caller ID and anonymous call rejection. You need a phone that supports Caller ID. But even with that feature in place, there are No guarantees.

Not sure if Mexico has something similar as the National No Calls Registry in the United States. There again, there are No guarantees. Seems to help with mobile numbers but I still get a few now and again. My iPhone 4S allows me to block those numbers - but they just call again using a different number. Thankfully, I get no where near as many Robocalls on my mobile phone as my land based phone.

With both scenarios, some telemarketers can get around it and the call comes through anyway. Having an unlisted number helps some but a computer can dial a series of numbers so fast that, eventually, the computer will hit and store a valid telephone number.

Does Mexico have an agency similar to the FTC?
http://www.consumer.ftc.gov/...ature-0025-robocalls


I resorted to doing something along the lines of what you're doing now. With my land based phone, I just let the answering machine take the call and look at the caller id info on my phones handset. I don't recognize the number, or it's one of those Toll Free numbers, I just ignore it.
Dwain (aka Lilmsmaggie)


addtocart

Jul 15, 2015, 9:03 AM

Post #6 of 9 (6012 views)

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Re: [Lilmsmaggie] What to do about robocalls

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I believe post #3 contains a link to the "Do Not Call registry" in Mexico


Lilmsmaggie


Jul 15, 2015, 10:37 AM

Post #7 of 9 (5991 views)

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Re: [addtocart] What to do about robocalls

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Sorry. Missed that. I also remember helping an insurance agent friend do some canvassing years ago and remember him telling me that he "purchased," a listing from the telephone company.

Anywho ...

This looks interesting. I may try it myself:

https://www.nomorobo.com/

Saw reference to it in this CNET article on screening unwanted calls:

http://www.cnet.com/...-at-a-time-blocking/




In Reply To
I believe post #3 contains a link to the "Do Not Call registry" in Mexico

Dwain (aka Lilmsmaggie)


addtocart

Jul 15, 2015, 11:15 AM

Post #8 of 9 (5982 views)

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Re: [Lilmsmaggie] What to do about robocalls

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In Reply To

This looks interesting. I may try it myself:

https://www.nomorobo.com/

Saw reference to it in this CNET article on screening unwanted calls:

http://www.cnet.com/...-at-a-time-blocking/




In Reply To
I believe post #3 contains a link to the "Do Not Call registry" in Mexico


Are you in Mexico? I believe this Nomorobo system only works in the states.


Lilmsmaggie


Jul 15, 2015, 1:45 PM

Post #9 of 9 (5955 views)

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Re: [addtocart] What to do about robocalls

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I'm not in Mexico. My post about Nomorobo was just informational and not meant to suggest that the service would be available in Mexico. However, one of the carriers (Vonage), that someone mentioned in a previous post, is one of Nomorobo's supported carriers. But unfortunately; according to their (Nomorobo's) website, Nomorobo is not available on traditional analog land-lines and wireless phones at this time.

Just information about what's available and possible.

Maybe this post might be better served under Technical Mexico forum. Someone that participates on that particular forum may have found a way to deal with this issue in Mexico, or knows someone that has.

I also forgot to include in my post that Panasonic probably has a model like the KX-TGH220E, that has a nuisance call block feature as does many smartphones like my iPhone 4S:

https://www.panasonic.com/...x-tgh220e.specs.html





In Reply To

In Reply To

This looks interesting. I may try it myself:

https://www.nomorobo.com/

Saw reference to it in this CNET article on screening unwanted calls:

http://www.cnet.com/...-at-a-time-blocking/




In Reply To
I believe post #3 contains a link to the "Do Not Call registry" in Mexico


Are you in Mexico? I believe this Nomorobo system only works in the states.

Dwain (aka Lilmsmaggie)
 
 
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