Dec 27, 2011, 7:59 AM
Post #4 of 23
In practical use, normal Magic Jack requires at least 75 kbps in upload speed/bandwidth. Normal Magic Jack uses your computer's ethernet card and processing software & hardware to work.
Re: [SunFan] &^%##^&(* MajicJack in Lakeside
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Your new Magic Jack Plus - connected 24/7 to just your router/modem - appears to need a better, more stable, or faster internet connection, since it is a stand-alone unit.
Magic Jack personnel can also be correct about using just one USB port to power it, since a USB port only delivers about 450 mA of power, maximum = 0.45 amps. Since Magic Jack has NO control over what kind of phone / hand-set / head-set you connect to it, your phone's handset may be drawing more power than a single USB port can supply => too much power drawn at times causes hiccups in the Magic Jack Plus operation.
This is very similar to people complaining that their USB powered portable disk drives are at fault for failing - when the reality is that the owner needs to use 2 USB ports to provide sufficient power to reliably operate either the portable drive or their Magic Jack / telephone combination.
So, your problem could be a Telmex issue: where it took 5 tech visits over 2 years to our home to finally get them to fix their problems with amplifiers and switches in their lines. or It may be a problem with the phone you are using. Does your phone have it's own power supply? How much power does your phone draw while you are talking and listening?
Have you operated the Magic Jack Plus without a computer connection - using the 120V power supply (not using USB power)?
We've brought one Magic Jack Plus down for a friend here in Mexico, because he wants 24/7 telephone service with a US phone number, without turning on his computer. He's been happy with his 1 MB Telmex service and 120V power supply - with no computer.
Thanks for giving us updates on the potential limits of Magic Jack Plus usage here in Mexico !
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