
Papirex

Mar 4, 2010, 11:21 PM
Post #4 of 9
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Re: [johanson] Breakdown of calling costs from and in USA
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Pete, I'm not doubting you, but I can't imagine that Vonage is a bandwidth hog, it doesn't use a computer. I have been using Vonage almost since they started. I had 1 GB download and 256 MPS upload speeds at that time. I got a couple of no cost upgrades to 1.5 and then 2. GB download speeds, upload remains at 256 MPS. When I first started using it, there was some problems hearing the person I was talking to. The Vonage site said that the program was designed to use at least 90 MPS upload speed but if there was any voice quality problems, it could be lowered to 60MPS but there might be some degradation of the voice quality. There was no mention of what the download speed should be. I did lower the upload speed to 60 and the voice quality was fine, it didn't seem to degrade. After about a week, I returned the upload speed to 90 and have had no problems with voice quality since then. Other than a Vonage router/adapter that failed after a few years, the only other problem we ever had was last week. My cuñado in Tacoma called us on our Telmex phone and told me that our Vonage number was not working any longer. He said he had been trying to call us for a few days and he got nothing, no busy signal, no voicemail message, nothing. I rebooted my modem, router, and the Vonage adapter, and everything was OK on my end, but he still could not call us on Vonage. I also have an 888 toll free number from Vonage so my kids may call me at no cost. I gave him that number and told him to try it. He did, and he got through OK. We concluded that the problem was either with the Vonage program, or the local phone company in Tacoma. He called us using our regular Vonage phone number the next morning and he got through OK. There have been no Problems since then. Who was at fault? Damned if I know, or care. I have Skype out in my laptops to use when we are traveling, it is a great program, and dirt cheap. I bought $10 US Dollars worth of prepaid phone service in 2006. After four years and many phone calls between the US and México, and vice versa, I still have $3.34 USD of credit left. Skype does need a computer to work. I prefer using Vonage at home here though, it does not need a computer to work. I turn my modem, router and Vonage adapter on when I get up in the morning and turn them off when I go to bed. I bought a set of three Panasonic cordless telephones and they are connected to the Vonage line. My modem and Vonage adapter are upstairs, and two of the Vonage phones are downstairs. I changed the ring tones on them, so when we hear that different ring tone, we know it is a long distance call and we can answer it downstairs. The computers are out of the loop. I have been using my computers for various things when a Vonage call comes in, never a problem. Calls from Tacoma are a local toll free call for my cuñado and we have the unlimited plan, so we can call any state toll free from here too. I think I may be able to call Canada toll free too, but I haven't tried it yet, we do have relatives up there, so I will probably try it someday. We use Vonage to call our family in México City too, the tolls are less than Telmex charges for those calls Our Telmex bills have been lowered by more that the Vonage payments since we started using it. It is kind of nice to be able to call our daughter in Fairbanks, Alaska at no extra charge. My cuñado in Tacoma has a Magic Jack, and he bought one for his fiance in México too. He told me he was having problems with it, especially the one in México City. I don't know what the problems are, I didn't ask him. Vonage at home, and Skype on the road is the only way to go for me. Rex "The supreme happiness of life is the conviction that we are loved" - Victor Hugo
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