Jun 4, 2009, 6:17 PM
Post #24 of 44
Re: [Gringal] Newbie for the Lake area
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I have used Merkalink several times, Including shipping me a “refurbished” (used) desktop computer and a wireless N router, the box for the router was clearly marked “made in China” in large letters on the outside of the box. Both items were taxed at the normal 15% rate for electronics.
Merkalink gives you a Laredo, Texas address. You pay the US vendor for shipping to Laredo, and Merkalink has their own customs broker who determines the amount of import taxes due, an invoice must accompany your order for the broker to determine the amount of import taxes.
Sometimes, when the vendor does not include an invoice with the order, but sends me an invoice separately via email, Merkalink will send you an email requesting the invoice. They have always accepted an emailed copy of the invoice when I send it to them. Merkalink then sends you an email stating the total amount that your credit card will be charged, including the import taxes and shipping charges via Estafeta to your Mexican address. Estafeta is one of the best shipping companies in México, as good as FedEx, UPS, etc. You will be given a tracking number and you may track the progress of your shipment as it moves through México.
To find the items that are prohibited to be imported, go to the Merkalink home page
and put your cursor over the tab at the top of the page labeled “Cómo funciona Merkalink.” Click on “importacion” on the drop down menu that appears. You can then click on “artículos prohibitos para importación.”
I have never had any problems with anything sent to me via Estafeta, The packages have never been opened, and nothing is ever missing. And they never call us on the phone 2 or 3 times to find out how to find our house like FedEx and UPS always do.
You may refuse an order if you think the charges are too high, but you are then obligated to pay to ship the items back to the sender. I had to do that once when one of our daughters tried to send us a box that contained some food items among other things. There was no meat, vegetables, or anything fresh in the box. I called them, but Merkalink was adamant, they will not ship any food of any kind.
Be fluent in Spanish or have someone that is to help you when using their website. There are no monthly fees for using Merkalink, after you register with them, you only pay whenever you use their service.
Overall, I am pleased with their service.
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