Mar 12, 2008, 10:11 PM
Post #12 of 13
It's time to put the question to bed, unless anyone knows what in fact, CFE really does when customers complain about their bills? You'll recall I brought up the fact that a user in downtown Chapala, got bills TRIPLE pesos. And so what. We thought maybe fridge. Alas, a small adjustment made. That was not, apparantly the culprit because here it is a couple weeks later and she will get a bill, actually, for what she felt she was truly using! A normal bill for her not a Triple, still a DAC, she agreed. She's happy. So WHAT happed for this corrected situation? I understand that her original meter was said to be faulty and a year and a half later which is now recent, CFE replaced the meter; Trouble again with consumption being very high.
With the new trouble, CFE again told her no problem with the meter and recently have come again for a second visit and said no problem. She is American, fluent Spanish, so she gets their message. And then, darn if the new bill is expected shortly and she's been told the-- happily acceptable -- pesos, a NORMAL bill for her! To sum up I guess we may agree, this lady mostly talked to the CFE attorney and the meter department -- so that all things equal, no matter what they say at first, second, third blush -- concentrate on the meter dept. and CFE attorney Why would this be? I am given to understand that many local consumers must complain about high meter readings. Could CFE be buying inferior units, untrained meter repair? Computer-office error? (About phantom loads and electricity losses, again: www.enviroharvest.ca/phantom_loads.htm)