I had GNP too when I had an accident. Since public property was damaged, I had to go to the delegación (like going to the police station) and couldn't leave until they let me go. The insurance adjuster went there with me and stayed with me until the lawyer sent by the insurance company arrived. The lawyer stayed with me at the delegación about 8 hours until they finally let me go at 9:00 pm, and then he gave me a ride most of the way home. He also met with me two further times when I had to go back to the delegación and sign some papers in the following weeks. So I was very satisfied with not only the settling of the claim and repairing of the car, but also the “hand-holding” provided by the adjuster and the lawyer. They never left me alone to deal with the police or bureaucracy on my own.
(This post was edited by Maesonna on Jul 14, 2011, 1:19 PM)
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Post edited by Maesonna
(User) on Jul 14, 2011, 1:19 PM