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Cultural differences and clarity in Mexico's business world Ilya Adler

When U.S. executives are sent to Mexico, they soon hear that Mexicans are "indirect" and "will not give you a straight answer, "especially if what needs to be communicated is unpleasant." Thus, the gen... read more

December holidays in Mexico: celebrating while cutting business costs Daniel G. Little

For companies doing business in Mexico, the Day of the Virgin of Guadalupe on December 12th is a bigger celebration than Christmas Day. During these difficult economic times I have had many enquiries a... read more

Questions on hiring in Mexico Daniel G. Little

Why do so many of my employees have the same names? This is a question that I hear a lot. It can be a little confusing at first when it seems as if a lot of your employees share the same surname. It d... read more

¡Ni Modo! - Commentary On Business In Mexico Ilya Adler

When I was in college, national development was a hot topic. We pondered over why some countries develop their economies faster than others. One popular notion was that for countries to develop quickly... read more

Building Trust Ilya Adler

Like many other authors, I have often commented about the "trust" issue in business. According to author Francis Fukuyama, "trust" is a human capital that determines the way society develops business. ... read more

You Owe Me One! Or the Concept of Favors in Mexico and in the U.S.A. Ilya Adler

Favors are done in every culture, but how favors are given and received differs among cultures. Comparing the mainstream U.S. culture and Mexico regarding this issue, we find striking differences, whic... read more

Double Standards Ilya Adler

The topic of business ethics is one that too often ends up on the back burner, unless you happen to be a social activist. In business circles, the topic arouses as much interest as a turtle race. ... read more

Let's get physical: Nonverbal language in the Mexican business world Ilya Adler

A key tool for understanding cultures is examining how people communicate with one another. The kind of topics people bring up in conversations often reflects the themes considered important by their c... read more

Power Play Ilya Adler

Empowering employees in Mexico presents a different series of challenges than in the United States. Mexico’s hierarchical and authoritarian tradition makes it extremely difficult for managers to dele... read more

Mexotic Products Ilya Adler

To many outside Mexico, the country often seems "exotic." Described as "surreal," endless description about the inner soul of Mexico (the " Mexico Profundo," or the "Deep Mexico"), complex, tradition... read more

Elections And Business In Mexico Ilya Adler

Every time there are presidential elections in Mexico, there is a panic that the country is about to enter a new crisis. This is to a large extent based on past experience, so much so, that it is part ... read more

About Number One Ilya Adler

A common saying among professionals in the United States goes something like, "I've got to take care of number one, you know," usually when discussing a situation in which the speaker had clearly behav... read more

Just The Facts Ma'am, Or Will My Hunch Do? Ilya Adler

I get many inquiries from non-Mexicans interested in investing in or starting a new business in Mexico. The inquiries usually ask the normal "administrative" curiosities: What are the numbers for the i... read more

Racism And Business In Mexico 2 Ilya Adler

In July, I wrote about racism and how this affects business in Mexico. The article provoked a huge reaction. I got love mail and hate mail. This month I'll share some of the most thoughtful response... read more

Racism And Business In Mexico Ilya Adler

Although denied officially and, personally by many Mexicans, racism in Mexico is so evident that most foreigners notice it right away. All you have to do is look at Mexican-produced television programs... read more

Inner And Outside Circles Ilya Adler

One thing that often puzzles observers from the U.S. about Mexico is the apparent dichotomy between how Mexicans behave at the personal level, and how they manifest themselves in anonymity. Thus, your ... read more

Communication: The Asian Factor Ilya Adler

I always tell my students and seminar participants that Mexico is a complex culture. In some ways is much like the rest of Latin America. Yet in other ways it is more similar to South and East Asian cu... read more

Internet And Business In Mexico Ilya Adler

Cultural specialists, such as myself, often will tell you that Mexicans (and Latinos in general) do not respond well to impersonal technologically-oriented means of communication or of selling. Latinos... read more

Feeling Nuts In Mexico Ilya Adler

In Mexico, when you go to a traditional marketplace, or a store around the corner, it is not unusual that a number of things will be packaged in small plastic bags with a close-knit knot, and not a sho... read more

Sensitive Mexicans Ilya Adler

It has been said by many non-Mexicans such as Americans, Germans, French, among many others, that Mexicans are much too touchy: They don't seem to handle criticism very well, and are too easily hurt. S... read more

Just The Facts Ma'am, Or Will My Hunch Do? Ilya Adler

I get many inquiries from non-Mexicans interested in investing in or starting a new business in Mexico. The inquiries usually ask the normal "administrative" curiosities: What are the numbers for the i... read more

Mexican Business Lunches Ilya Adler

Business people in Mexico will tell you, as most business people will, that business meals are important rituals considered well-spent perks, since often business people work long hours and are away fr... read more

The Importance Of Team Building Ilya Adler

Making teams more productive is a constant issue for most managers. Productivity is, of course, the essence of what makes businesses competitive, but it is particularly important in times of economic s... read more

The Heavy Toll Of Culture Shock Ilya Adler

Is culture shock, as experienced by many ex-pats and their families, a psychological or a cultural issue? I was recently involved in a discussion group where this issue was debated. All of us agreed th... read more

Internal Customers Ilya Adler

In the past, the term "customer" always meant the external public, those clients that justify the very existence of a corporation. It was a term especially important in service organizations, since the... read more
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